Grant Moon is the founder and President of VA Loan Captain, a company that helps veterans use their VA Loan Benefits. Moon has an MBA from Babson and 14 years of experience as an Enlisted Soldier and Commissioned Officer in the US Army National Guard. While in the military, he received several accolades including a Bronze Star Medal, an Army Commendation Medal, and two Army Achievement medals. In this interview, he discusses how his military background and MBA helped him start VA Loan Captain.
What is your background?
I have 14 years experience as an enlisted officer in the United States Army. I’ve been deployed to Iraq as part of the insurgence in 2007-2008. Coincidentally, I was actually notified during my second to last class in my MBA program at Babson College which has a top entrepreneurial MBA program. So I was pulled out of my MBA, and went and did my duty from 2007 and 2008, came back and finished my course requirements so I was a newly-minted MBA in May of 2008.
And then, I’ve been working in the private sector for over 10 years. I’ve been a Sales Manager, a Director of Sales, Director of Sales and Marketing, National Sales Manager, and Director of e-Commerce as well, and then moved over into the financial services side. I worked for American Express Global Client Group managing a portfolio of $9 billion in volume from the largest, most strategic merchants. So, I was in charge of strategic partnerships with those merchants and any type of new initiatives; just an overall customer relationship management aspect.
So, I founded my company, VA Loan Captain, earlier this year, and basically the premise behind that company is that we prescreen lending institutions that offer VA loans. A VA loan is a mortgage that is guaranteed by The Department of Veterans’ Affairs. The reason why that’s such a great benefit is because veterans are entitled to use their VA home loan benefits and purchase a home at no money down, and pay no PMI or the competitive interest rate, and there’s also refinance options as well.
What made you create VA Loan Captain?
I founded my company because of all the news, and lawsuits, and settlements that came out related to the big bank incumbents. One specifically was illegally charging veterans fees on home loans, so I think that was 13 of some of the largest US banks. And then, separately, there was a settlement that finalized in February of this year whereby five of the largest mortgage bank services settled whereby the VA participated in what was a $25 billion settlement and that was related to wrongful practices and illegal foreclosures of veterans and servicemen.
So, what my company does is we partner with banks and have them sign our agreements, and provide discounted rates and fees for veterans for home loans. For every loan closed, $200 goes to a veteran charity of choice. In addition to that, they have to adhere to a specific code of conduct that which the President of the lending institution actually has to sign. As part of that, signing on what’s called a Veterans’ Guarantee Pledge; the banks have to provide veterans’ preference in hiring for the applicable divisions that support our programs. So one of our partner banks – we have four – one of them has actually hired over a dozen veterans in the past year.
From an entrepreneurship perspective, I’ve always wanted to be an entrepreneur and pretty much I’ve always been in the military. So, I sought out the best entrepreneurial program. I saw that Babson ranked number 1 every year in pretty much every publication that you can find related to higher education, and said “You know what? I may get my MBA in that institution and that’s it. I’m going to be an entrepreneur.”
Did you go into Babson with the idea for VA Loan Captain or did you come up with it later?
I came up with it later. I came up with it after my MBA.
Did you have other business ideas when you went into your MBA program or did you just decide that you want to learn entrepreneurship?
Definitely real estate, and really, my company is within the real estate realm as it is anyway. So yeah, I actually did purchase a multifamily as an investment, and I still own that today. So, that was one that I thought of my MBA and actually executed right after my MBA which is cash flow real estate, and it’s been doing great.
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