Business has changed and therefore business schools too must change. It is a highly interconnected world that we live in, with cross-country interactions at level few could have imagined even as recently as the turn of the century. The complexity of doing business has multiplied and today every decision has far-reaching implications that must be carefully thought through. Focus solely on the short-term, and one risks neglecting to take potential long-term consequences into account.
This is why it is imperative that business schools focus on compassion (seeing things from another’s point of view), mindfulness (being fully aware and present) and business ethics (doing the right thing).
It is reassuring to note that some of the world’s best schools have introduced programs that focus on developing ethical leaders as much as competent ones. Without strength of character, competence alone cannot build greatness.
Compassion and leadership
Ethical leaders appreciate that the world is interdependent. They cannot ignore a significant part of their society or country – it will only lead to imbalance. They must have the ability to carry along their fellow citizens and the empathy to understand each stakeholder’s unique perspective. As industry leaders, they must appreciate the conditions of the homes that their workers return to after a 12-hour shift. As salespeople they must understand the needs of their rural clientele and how these can be fulfilled. As team members they should empathize with each other for mutual success. For all this, they need to understand the art of compassion. Compassion for us means the ability to understand a situation from someone else’s perspective and take action towards change based on this as well as one’s one own.
One way to develop your compassion is by volunteering with nonprofit organizations and bringing about change in challenging scenarios, taking responsibility without authority. Nonprofits and quasi-governmental bodies welcome bright minds who can work with them to make innovative marketing plans, analyze spending and help with HR policies.
This is now an integral part of curriculum across some of the word’s leading business schools. Kellogg, for example, has a special program where every student is part of a nonprofit board. Stanford sends its students to developing nations to work with communities and develop solutions that make work easier and lives better. This interaction impacts the communities involved and also leaves a significant imprint on young leaders who have accustomed to a completely different world. Short-term projects and year-long volunteering are both effective in making students more compassionate (and ethical) leaders for life.
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