My name is Ben Faw. I am a West Point graduate (class of 2007), a former infantry platoon leader, and a graduate of airborne and ranger school. Here is my take on what a veteran can learn at business school:
Rank never equaled respect in the military, and neither will your title in the private sector
Pinning the 2nd Lieutenant bar on my beret and shoulders as a junior officer was an incredible moment. However, I already knew any true respect from my subordinates would be earned through actions and care for their needs, and not through the rank shown on my uniform. The same principles apply in both business school and the private sector. As Theodore Roosevelt once said, “No one cares how much you know until they know how much you care.” In my own case, helping my soldiers clean bathrooms when they were exhausted from the sweltering heat in Iraq earned more respect than any rank or position ever would. In a variety of public and private companies and academic environments post-military, this same principle has echoed true for me. Serving others as a military leader has translated into far more credibility as a business leader and respect than flaunting position, rank, or past accomplishments ever could.
The ‘right time, right place, right uniform’ makes a difference in business school
While someone from the private sector might know Excel modeling and financial statements far better than a veteran, the self-discipline practiced in the military is rarely ingrained as deeply in people from other backgrounds. Malcolm Gladwell writes about the 10,000 hours it takes to become an expert in something; after the first few years of service, many veterans have already completed the 10,000 hours in self-discipline training. Whether you are going to a unit level meeting or the corporate board room, arriving a few minutes early dressed in the right attire goes a long way in building trust, credibility, and authority. I can still remember well a mission I was late for in basic officer training, and I was the patrol leader for the mission! That terrible feeling in my stomach after my commander woke me up around 5 AM is something I will never forget.
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