Master in Customer Experience Management 12 months Postgraduate Programme By OBS Business School |TopMBA
Programme Duration

12 monthsProgramme duration

Tuitionfee

7,500 EURTuition Fee/year

Starting Month

Apr, OctStarting Month

Programme overview

Specialisations

General Management, Marketing

Degree

Other

Study Level

Master's

Study Mode

Online

The Master in Customer Experience Management at OBS Business School is a 100% online program taught in Spanish, designed to train marketing, communication, customer service and digital professionals to lead customer experience (CX) as a core driver of business growth. Combining a double degree from the Universitat de Barcelona with AMBA's BGA membership, the program covers brand experience, customer journey mapping, omnichannel design and AI-powered customer analytics, and prepares students for the DEC Certification.

Programme overview

Specialisations

General Management, Marketing

Degree

Other

Study Level

Master's

Study Mode

Online

The Master in Customer Experience Management at OBS Business School is a 100% online program taught in Spanish, designed to train marketing, communication, customer service and digital professionals to lead customer experience (CX) as a core driver of business growth. Combining a double degree from the Universitat de Barcelona with AMBA's BGA membership, the program covers brand experience, customer journey mapping, omnichannel design and AI-powered customer analytics, and prepares students for the DEC Certification.

Admission Requirements

A telephone interview will be conducted with a member of the OBS Business School Admissions Department specialising in the program of interest. Once the personal interview is over, the candidate must submit the documentation required to continue the admission process, which includes a Motivation Letter.

1 Year
Apr
Oct

  • Candidates are required to submit references or letter(s) of recommendation for acceptance
  • Candidates are required to submit an essay(s) for acceptance

Tuition fees

Domestic
7,500 EUR
International
7,500 EUR

Scholarships

Selecting the right scholarship can be a daunting process. With countless options available, students often find themselves overwhelmed and confused. The decision can be especially stressful for those facing financial constraints or pursuing specific academic or career goals.

To help students navigate this challenging process, we recommend the following articles:

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